CRM for blinds and shutters: Manufacturers and retailers
When it comes to running a successful blinds and shutters business – whether you’re manufacturing high-quality products or retailing stylish solutions – one thing is clear: relationships are everything. From managing customer expectations to coordinating installers and ensuring timely deliveries, every detail matters. That’s why choosing the right CRM (Customer Relationship Management) system and the right service provider can make all the difference.
SugarCRM has emerged as a standout solution for blinds and shutters companies, offering powerful features tailored to streamline operations, improve customer service, and drive business growth. Partnered with enable.services, UK blinds and shutters companies have built a bespoke system to suit their growing needs.
Let’s explore why SugarCRM is particularly effective for manufacturers and retailers in this space, and take a look at two real-life success stories from enable.services customers that prove the point.
Skip to:
Why SugarCRM works for blinds and shutters businesses
1. Complete customer visibility
Blinds and shutters often involve custom orders, multiple touchpoints, and follow-ups. SugarCRM centralises all customer data— from initial inquiry through post-installation service—so your team always has a clear view of the customer journey. This means fewer dropped balls and more opportunities to delight.
2. Automation that saves time
Scheduling consultations, sending quotes, managing delivery logistics – SugarCRM automates repetitive tasks, freeing up your team to focus on high-value interactions. Workflow automation ensures nothing slips through the cracks.
3. Seamless integration
Whether you’re using email marketing tools, accounting software, or ERP systems, SugarCRM integrates smoothly into your tech stack. This interconnectedness supports more efficient operations and less manual data entry.
4. Tailored reporting and forecasting
For both manufacturers and retailers, understanding sales pipelines and forecasting demand is critical. SugarCRM provides customisable dashboards and real-time analytics so you can plan production and inventory with confidence.
5. Built for growth
The Shutter Shop and Shuttercraft are both SugarCRM users and both utilised CRM experts enable.services to help customise, implement, develop and integrate their systems.
Real-world success stories
The Shutter Shop and Shuttercraft are both SugarCRM users and both utilised CRM experts enable.services to help customise, implement, develop and integrate their systems.
The Shutter Shop: Ditching the paperwork
The Shutter Shop, a luxury shutters specialist, needed a solution that matched their commitment to delivering a premium customer experience. SugarCRM provided the flexibility to customise workflows, manage showroom appointments, and follow up on leads – all in one place. The result? Streamlined operations and happier customers.
“With SugarCRM, we’ve created a bespoke process that mirrors the customer journey. It’s improved our efficiency and made our service more personal.” – The Shutter Shop
Shuttercraft: Streamline franchise operations
As a growing franchise network, Shuttercraft needed a CRM that could standardise processes while accommodating the individual needs of each franchisee. SugarCRM offered the perfect balance. With centralised data and reporting, Shuttercraft gained valuable insights into franchise performance and customer satisfaction across the board.a
“SugarCRM gives us the transparency we need to support our franchisees while maintaining brand consistency.” – Shuttercraft
Are you a blind or shutters business looking for a brand new CRM? Book a free consultation with the experts at enable.services to learn how SugarCRM could be the perfect solution.
