We believe in the Three Pillars of Customer Success

 

Support

Evaluation Success

 

  • Business and technical discovery
  • Requirements review and functional mapping
  • Use case demo
  • Solution design and services delivery plan
  • Business case and ROI

 

Support

Project Success

 

  • Formal project governance
  • Active and user and executive participation
  • Agile methodology and phased deployments
  • Best practises and knowledge transfer

     

    Support

    Operational Success

     

    • User adoption and training
    • Organisational change management
    • Ongoing system enhancements
    • Continuous feedback loop

       

      Enable SAS Solutions