Customer Relationships

Managing Customer Relationships in a D2C World

customer

The New Customer Experience

The manufacturing industry sure has changed. And not just a little. The entire market has undergone a massive transformation in a very short span of time. Artificial intelligence, the internet of things, servitisation, the rapid growth of e-commerce… these and other advancements have put your competition a mere click, swipe or voice command away. This means people’s overall experiences as customers – defined by ease, convenience and competitive pricing – are making it harder for manufacturers to please them.

Stay connected from any location

Flexible working

Flexible working is now a necessity to modern businesses!

With SugarCRM you can be in anywhere in the world and have access to all of your business information through the offline mode.

Why would this benefit you?

Say you went to a business conference and met some potential new clients that were offering you some great opportunities but the internet signal was really bad. The last thing you want is to have to record all of this information on a piece of paper to later import it all into Sugar.