The Big PSTN Switch Off

BT are urging all businesses to move from traditional landlines to Voice over Internet Protocol (VoIP) phones as soon as possible.

Act now so that your business isn't affected.


What is PSTN?

The Public Switched Telephone Network (PSTN) has been around since 1875, and is likely the method you are still using to communicate today (landlines). 

However, things are changing very soon.

Copper wire reel

What is The Big Switch Off?

BT are turning off PSTN phone lines on the 31st January 2027. High maintenance costs and impracticability are the main reasons for the change.

All businesses will need to move over to a VoIP Business Phone System before the switch off.

Why act now?

BT are urging all PSTN-users to switch to VoIP phones as soon as possible. The sooner your business acts, the sooner you will benefit from high-quality, IP calls.

With low costs, flexibility from anywhere in the world and a selection of incredible features, VoIP business phones are a lot more cost-effective than traditional landlines. 

introducing enablevoice

Our Suffolk-Hosted VoIP Phones

Onsite or Remote Installation
No matter where you are in the UK, we can provide remote installation and support to maintain your system. Or, if you're local to Suffolk, we provide onsite visits.
Contact us
We offer a range of business phone packages for all company sizes. It's easy to increase users and add new features with our monthly or yearly plans.
Contact us
Hosted in Suffolk
We host our business phone systems at our reliable data centres in Suffolk. Whether you're in the area or around the UK, your phone system is always safe when maintained by us.
Contact us
Seamless set-up
Switching to a new system can be daunting. Our dedicated Suffolk support team ensure things run smoothly from initial set-up all the way to daily support.
Contact us
Previous slide
Next slide
plans and pricing

Great prices, easy installation

Choose from two enableVoice plans based on the features your business requires. Pricing varies depending on number of users.



Great for small businesses seeking the essentials. Minimum 5 users.

£10.80 £9 user/month
£10.80 user/month
  • 3 Voicemail Boxes
  • Handset Available
  • Softphone (Desktop and Mobile Use)
  • Voicemail to Email
  • Online Chat
  • Free UK Mobile and Landline Calls
  • Call Recording


Advanced features including call recording to improve user experience. Minimum 5 users.

£14.40 £12 user/month
£14.40 user/month
  • Voicemail Box for Every User
  • Handset Available
  • Softphone (Desktop and Mobile Use)
  • Voicemail to Email
  • Online Chat
  • Free UK Mobile and Landline Calls
  • Call Recording
most popular

Have Questions?

Give us a call on 01473 618980 and one of our team will be happy to find the best phone solution for you

Send us an email at info@enable.services and we’ll get back to you as soon as we can.

man and woman wearing a headset on a meeting

PSTN Switch Off FAQs

PSTN is the copper cable based phone network which has been used in the UK since 1876. The system has served well but is being cut-off due to high maintenance costs and the introduction of more efficient solutions such as VoIP.

The cut-off date set by BT is January 2027 meaning if you are still on PSTN lines, your phone system won’t work after that date. BT actively advise people to look into switching to an internet based phone system prior to the switch to make sure everything runs smoothly.

The replacement for PSTN phone lines moving forward is Internet Protocol services. These phone services use internet connections to transfer calls rather than physical wires.

VoIP has been selected as the forward facing method of communication. Not only is VoIP more versatile and accessible, it’s much cheaper than PSTN. Having to uphold less hardware and infrastructure, VoIP is a more cost-effective solution.

Yes! The transition is fast and simple. All numbers are transferred within hours to limit the affects to business.

Simply get in contact with us here at enable.services and we can begin your seamless switch today! Give us a call to discuss your needs on 01473 618980 or email us at info@enable.services.