meet monday service

The intuitive

helpdesk platform

Improve customer service with monday.com's newest addition, an automated, helpdesk system that's ready to go as soon as you press install.  

Screenshot of ticket board on monday service

Solve cases quicker than ever

monday service comes out-of-the-box with custom automations, AI-powered workflows and essential integrations to ensure minimal effort for agents and quicker service for customers. 

Screenshot of it dashboard view on monday service

Pre-Built Boards

monday service is ready to go out-of-the-box with pre-made boards to enhance productivity and visualisation of all service tasks.

Screenshot of automation workflow on monday service

Custom Automations

With a custom set of automations in the monday store, your team can set up alerts and reminders to stay on top of their assigned cases.

Screenshot of email integration with outlook and gmail on monday service

Email Integration

Connect your Google or Outlook account to add incoming email requests to your monday service ticket board.

Showcase services in the customer portal

Build, name and personalise your own portal to accept requests, direct users to help centre articles or report issues.

homescreen options on monday service

Customise to suit your business

monday service is totally configurable to suit your business requirements. Build your own features and automations from scratch or book a timebank with enable.services so that we can set-up your platform for you. 

Woman smiling to the side of the camera in office

Ways to use monday service:

Deliver exceptional service to customers by resolving IT support cases quicker and managing workload as an agent.

HR, Finance and Facility teams can use monday service and the portal to apply service management principles across the business.

Identify and resolve critical incidents across your organisation to prevent disruption to your services.

Book a free demo with enable.services

Interested in monday service? From beginners training to bespoke configuration, our monday.com experts are here to help you on your journey to high-quality customer service. Book a free consultation using the form below and we will be in touch.