SugarCRM is a complete CRM platform that unites your teams around your customers.
Unlike other Customer Relationship Management platforms, it streamlines processes but enhances the journey for your customers.
Ranked #1 for CRMs by Software Reviews and trusted by businesses globally, it keeps your information secure, organised, and accessible with a click of a button.
With SugarCRM, Sales teams close deals quicker, at a higher quality and quantity.
Marketing teams create more tailored content, generate more leads, and boost brand awareness.
Service teams provide faster response times, more efficient case routing, and increased customer satisfaction.
Let the platform do the work
SugarCRM removes the need for your team to manually enter data, process information, and spend their time on tasks that can be done by the platform.
With automation, business process management, and integration, SugarCRM does the work for you.
Why businesses love SugarCRM:
- User-friendly at all permission levels
- Flexible, scalable and customisable
- Gives you a 360-degree view of the customer
- Built-in GDPR
Manage your information with ease
SugarCRM provides comprehensive management of leads, contacts, accounts, and all of their related records such as opportunities, quotes, cases, and interactions.
This gives your team the data they need to tailor their communication to the customer. For example, if an account manager has noticed that a customer has been particularly engaged with marketing efforts to do with a certain product, they can pick up on this and mention it in their next meeting.
Try SugarCRM for free, no card details required.
Visualise data with reporting and dashboards
See your key metrics in ways you’ve never seen them before.
Identify areas of improvement with advanced reporting that uses artificial intelligence to show you your past, present, and future data.
With pre-built and ad-hoc reporting capabilities, you can gain visibility of KPIs, pipeline, activities, interactions, and customer statuses.
You can report on activity by salesperson, the average time taken to close support cases, or any other metric you need a complete overview of.
Take your CRM on the go
Forget being confined to a desk with your CRM. With the SugarCRM mobile app, you and your team can access your records from any device, at any time.
Native device integrations such as click-to-call, click-to-text, and GPS mapping mean that you can use your phone to continue providing an excellent customer journey, no matter where you are.
Market-leading offline sync capabilities ensure that you can find the information you need; with or without an Internet connection.
Why choose SugarCRM for your business?
SugarCRM gives you a clear picture of your customers without the complexities and confusion of a traditional CRM. It’s cost-effective, flexible, and easy-to-use.
Start a SugarCRM free trial now to get started.
Whether you’ve got extensive CRM experience or you’re just starting your Customer Relationship Management journey, we’re here to help.