SugarAI (Formerly SugarCRM)
Leading Sugar Partners Since 2004
Build better client relationships, identify sales opportunities and centralise your entire business with SugarAI, implemented by enable.services.
Sugar Partner of the Year 2026
enable.services won SugarAI’s International Partner of the Year Award in 2026, as well as additional accolades.
Sugar CRM Services Built Around Your Business
Helpdesk Support
Hear From Our Sugar Customers
Why implement Sugar with enable.services?
The Sugar systems we build go far beyond a traditional Sales CRMs, they evolve into a fully integrated business operations platforms that support and connect your entire organisation.
Integration-Ready
Future Proof
Built Around You
Custom Sugar Integrations, Built By Us
We’ve integrated hundreds of Sugar platforms with ERPs, Accounting Platforms, Marketing Platforms, E-commerce Systems to centralise your entire business operations.
Is SugarAI right for you?
The best CRM is the one that fits your business, and that isn’t the same for everyone. But if you value advanced features, strong automation, and flexible deployment options, SugarAI is often the smart choice.
SugarAI is right for you, if:
- You have 20 users or more
- You need CRM to connect multiple systems
- You need a CRM that’s customisable without complexity.
Ready to start your Sugar journey?
No fuss, no commitment. Submit your requirements below, and we’ll help you determine whether SugarCRM is the right fit.
Existing user? Let us know what you need, we’re here to support you.
Frequently asked questions
How much does SugarCRM cost?
The cost of SugarCRM depends on factors such as the edition and number of users, as well as implementation, customisation, integrations, data migration, hosting and ongoing support requirements. A SugarCRM partner can help establish the total cost based on your specific requirements.
Can SugarCRM be customised?
Yes. One of SugarCRM’s key strengths is its flexibility. SugarCRM can be configured and customised to reflect your sales processes, fields, workflows, dashboards, reporting requirements and other business processes. More complex requirements can also be supported through bespoke development and integrations.
Can SugarCRM integrate with other business systems?
Yes. SugarCRM can integrate with other software and business systems, including ERP, accounting, marketing automation, ecommerce and other applications. Bespoke integrations can also be developed where an existing connector does not provide the functionality your business needs. enableIntegrate by enable.services integrates SugarCRM with systems such as, Xero, Quickbooks, Microsoft Business Central, Netsuite and more.
Can SugarCRM integrate with ERP software?
Yes. SugarCRM can be integrated with ERP platforms (including Epicor, NetSuite, Microsoft Business Central and more) to synchronise information between sales and operational systems. For example, customer, product, order and other relevant data can be shared between your CRM and ERP, reducing manual data entry and giving teams access to more consistent information. As a Sugar partner, we’ve integrated plenty of Sugar systems with ERP platforms, explore all our integrations today.
Do you provide SugarCRM consultancy services?
Yes. enable.services provides SugarCRM consultancy services to help businesses get the most from their CRM. Our experienced team can advise on CRM strategy, system design, configuration, customisation, integrations, data and processes, helping you build a SugarCRM solution around the way your business works.
Do you provide SugarCRM support?
Yes. enable.services provides ongoing SugarCRM support to help businesses maintain, develop and get more value from their CRM. Our helpdesk support team is available weekdays from 7:30am to 6:00pm UK time, providing assistance with troubleshooting, configuration, user support, system development, integrations and ongoing improvements.
Do you provide SugarCRM hosting?
Yes. We host SugarCRM systems on our enable Cloud platform, managing system updates and helping maintain a reliable, secure CRM environment. Our hosting service is available alongside our SugarCRM implementation, support and consultancy services.
Do you provide SugarCRM training?
Yes. SugarCRM training can be provided as part of an implementation or as ongoing support. Training can be tailored to different teams and roles, helping users understand how to use the CRM effectively and get the most value from the system.