What does a 360-degree view of a customer even mean?!

360-degree view of customers

We see this ‘tech jargon’ thrown around in articles all the time, but what do they mean by having a 360-degree view of?    

It means being able to see your customer's past and present activity, as well as predict their future interactions. This information can consist of things like contact details, communication held, marketing activity and contracts. Having this information allows you to create a customer-centric and personalised approach.

How CRM Can Improve Your Employee's Performance

crm for employees

Employee performance is hard to track if you don't have any software that is allowing you to record individual projects and tasks. If you can't track employee performance how do you know that you're getting the best out of their capabilities? 

Customer Relationship Management (CRM) enhances your business processes and the way your employees work. It automates tasks that would be repetitive and timely if you didn't have a CRM and it allows your employees to focus on the work that really matters. 

What benefits does CRM offer to employee performance?

The 6 best remote working tools you need in 2020

remote work

The demand for remote working has never been greater than it is right now. A lot of businesses are seeing the benefits of remote work, there are fewer overhead costs, reduced stress for employees and greater productivity. Of course, these benefits only happen if your team is set up with the right tools to be able to communicate effectively.

Monday.com: Communicate Better Within Your Team

Monday

Communicate Better with Your Team and Successfully Manage Your Projects

Monday.com is a new way to manage your workload.

We know how important it is to communicate effectively within your business. That's why we want to shout about Monday.com and it's benefits! 

At Enable Technologies we have made FREE Whitepaper for you to download that discusses all of the benefits of using Monday.

The white paper goes into detail about: