ThoughtWorks Have Gained a 73% Improvement in Team Collaboration using


"Thanks to, we are now able to budget our time and effort much more effectively, leading to increased operational efficiency." - Samyuktha Shivakumar, Operations Lead for Global Marketing at ToughtWorks

The challenge: Samyuktha and the Centre of Excellence (CoE) relied heavily on email communication to manage requests for services, from automation specialists to designers, that would support regional marketing teams around the world. Managing the entire CoE workflow through email was inefficient, overwhelming, and time-consuming.