Help

Looking for help? We’re here for you.

We offer fast and reliable remote support help for all business sizes.

Emergency support

Don’t have a support contract – no problem. We can still offer you emergency support and help!

Remote help

In a world where we are all so reliant on various platforms and applications to enable us to do our jobs, and ensure the smooth day-to-day running of our business, the prospect of potential downtime and not being able to access those business-critical tools is a very scary one! 

We understand that your time is extremely precious, and you would not want to waste even a second when it comes to managing and serving customers. Our support team comprises of Infrastructure Architects, Developers, Software Engineers and Support Professionals, and are available to help you out with any issues you experience. With our extensive knowledge of the platforms we provide, we understand the common challenges and queries faced by your users and aim to design solutions that allow you to focus exclusively on your business. 

	Response	Target fix	Max fix
Priority 1 response time	30 minutes	1 hour	1 hours
Priority 2 response time	4 hours	24 hours	40 hours
Priority 3 response time	8 hours	50 hours	70 hours

Get in contact

We have all the tools in place to help you with whatever software or support query you may have.

Our dedicated team of engineers will be in touch with you shortly to assist.

Create a ticket.