SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market.

The company uniquely places the individual at the center of its solution—helping businesses transform the customer experience and enable highly personalised interactions that drive customer excellence and loyalty throughout the entire customer lifecycle.

Sugar offers the most innovative, flexible and affordable CRM in the market and delivers the best all-around value of any CRM.

Designed with the individual in mind, Sugar offers the most innovative and intuitive user experience on the market.

Every customer-facing employee can effectively engage with customers every time thanks to a consistent Sugar experience regardless of your access point or device.

Embedded collaboration tools help break down departmental silos and increase engagement and service levels. And best of all, Sugar provides contextual intelligence from internal and external data sources—all within a single dashboard—to drive more actionable insights for every user.

With Sugar, the innovative user experience is not limited to out of the box features. The power of SugarCRM Mobile enables users to create highly intuitive, custom mobile experiences—from anywhere.

The entire customer journey, right at your fingertips.

When teams use Sugar, they can make smarter, faster, better decisions. That’s because it gives them the contextual intelligence they need to see a complete customer view and anticipate opportunity. Whether they’re in sales, marketing or customer service, running with Sugar will make a huge difference to their productivity and the bottom line.

The Power of Sugar in the Palm of your Hand

SugarCRM Mobile, included with every Sugar subscription, puts customer information at your fingertips no matter where you are. With SugarCRM Mobile's native apps for popular phones and tablets you'll have the details you need for fast, responsive customer engagement.

Choice and Flexibility

Sugar offers the broadest range of deployment options for on-premise and cloud, and is the industry’s most highly customisable CRM platform based on open technologies. Only Sugar gives users the level of flexibility needed to truly create differentiated, winning CRM strategies. Whether onsite, in the cloud, or On-Demand, Sugar offers the same level of functionality, customisation and integration with 3rd party systems and tools.

Pure Price

Sugar offers the most innovative, flexible and affordable CRM in the market and delivers the best all-around value of any CRM solution in the industry. However, the real value of Sugar goes far beyond the low total cost of ownership customers have enjoyed for more than a decade. In addition to the robust sales, marketing and support features, businesses can customise and build on the Sugar platform without hidden fees or forced upgrades to more costly editions.