CRM Consultants UK
With over 20 years of hands-on CRM experience, we provide practical, independent guidance to help you choose, implement and get the most from the right CRM for your business. As we’re not tied to a single provider, our advice is based on what works best for your organisation, not what we’re trying to sell you.
23+ Years Experience
Award-Winning
Honest Advice
What does a CRM consultant do?
Our team of CRM consultants help you:
- Find the right CRM
- Design CRM processes
- Implement the system
- Migrata data
- Integrate other software
- Train users
- Provide ongoing support
Why choose enable.services?
enable.services is a UK-based CRM consultancy with experience dating back to 2004. We have supported more than 400 organisations with CRM consultancy, implementation, integration, hosting and ongoing support, helping businesses get more value from their CRM investment.
While we partner with leading CRM platforms, including HaloCRM and SugarCRM, we aren’t tied to a single provider. This means we can recommend and tailor a CRM solution based on your business, processes and goals, rather than simply selling you one particular platform.
Our Recent Consultancy Projects
Our customers say it best, click to watch how enable makes a difference.
How our consultancy works
Discovery Meeting
We start with a focused discovery session to understand your business model, sales process, customer journey, and current systems. No assumptions. No templates. Just clear, honest assessment of what’s working and what isn’t.
Strategy-First
Before touching any software, we define your CRM strategy. We align objectives, map workflows, identify automation opportunities, and select the right solution for your business — not the most popular one.
Implementation
We deliver precise implementation covering configuration, integrations, data migration, and training, while focusing on what matters most: adoption. A CRM only creates real value when your team uses it confidently and consistently.
CRM Services Built Around Your Business
Frequently asked questions
Do I need a CRM consultant?
A CRM consultant can be particularly valuable if you’re choosing a CRM for the first time, replacing an existing system, struggling with your current CRM or need to connect your CRM with other business software. Even if you’re not sure what you need, our consultants can help you identify your requirements and the best way forward.
What does a CRM consultant do?
A CRM consultant helps you get the most from your customer relationship management system. This can include assessing your current processes, defining your requirements, choosing the right CRM, planning implementation, migrating data, integrating other systems, configuring the platform and providing ongoing support.
Can you integrate our CRM with other systems?
Yes. We specialise in connecting CRM systems with other business software, including ERP, accounting, marketing automation and other operational systems. Our integration expertise includes platforms such as NetSuite, Epicor, EFACS, Microsoft Dynamics 365 Business Central, Xero and Mautic, depending on your requirements.
Do you only work with SugarCRM?
No. While we have extensive experience with SugarCRM/SugarAI, we also work with platforms including HaloCRM and EspoCRM. Because we’re not tied to a single provider, we can give independent advice based on what is right for your business.
Book a Discovery Meeting
Our discovery meetings are a free, no-commitment conversation with one of our certified CRM consultants to discuss your current setup, if you have one, and your CRM requirements. Even if you don't have all the answers yet, that's exactly what we're here to help with.