sugarcrm
Sugar Serve
Improving customer satisfaction is easy with Sugar Serve. Give your service agents a central place to talk to customers, manage cases by priority and centralise workload with interactive dashboards.
improve customer satisfaction
Support your customers and make a difference
Sugar Serve stores all of your important customer information in one place so that you can effectively streamline your support processes and reduce the number of incoming support calls over time.
The pre-built Service Console dashboard gives your customer support team everything they need to resolve cases, manage issues and improve overall response times.
automate key processes
Reduce service costs and save valuable time
Create fast automations and provide customers with access to a branded self-service centre and knowledge base to speed-up response times and reduce time-consuming manual work.
Use SugarPredict to take your customer’s temperature and analyse interactions between customer and sales agents to improve overall service!
Book a demo
Book a free Sugar Serve demo with our team or make a general inquiry below.