
SugarCRM Workshop Day
- Location: London Museum Docklands, The Quayside Room
- Date: Thursday 4th December 2025
- Time: 10am-4pm
The complete agenda:

Arrive
Doors open at 9:45AM. Please allow yourself enough time to grab a drink, a programme and get settled.

Welcome Talk
Our host will welcome you to the event and go over the agenda and other important information for the day.

Workshop: What is Sugar to you?
Our Managing Director, David Bushnell, and Sales Director, Joe Bushnell, will explore real-world perspectives on how participants use and experience Sugar — a great opportunity for all attendees to connect and get to know each other as fellow Sugar users.

The Roadmap of SugarCRM
Global Solutions Director, David Bonner, and Manager of New Business Sales, Tim Gale, from SugarCRM, will take you through the SugarCRM roadmap, outlining what to expect from the newest version of Sugar, including several fresh features.

Stands & Networking
We'll have 4 stands in the room including a SugarCRM stand, consultancy stand and a configuration stand where you can ask questions about your system.

Workshop: Driving Adoption
Our Head of Projects, Ross Page, will identify the key factors that help or hinder successful CRM adoption.

Lunch and Networking Break
Our team will provide a catered lunch, including a selection of fresh homemade sandwiches, root vegetable crisps, fresh fruit, freshly baked cake, soft drinks, still and sparkling water, as well as three servings of tea, coffee, and biscuits throughout the day.
Customer Panel
Our Managing Director, David Bushnell, will host a panel with one of our customers, discussing how they use SugarCRM.

Workshop: AI in Business
Our Business Solutions Advisor, James Bleese, will lead a workshop on AI, exploring your thoughts, experiences, and perspectives.

Stands & Networking
Another opportunity for your team to explore our stands and ask questions.

Workshop: Integrations & Automations
Our Technical Director, Jonathan Cutting, will discuss the power of CRM integrations — why you need them and how they work.

Q&A
Our Sugar experts will take the stage, giving you the chance to ask anything — from questions about the future of SugarCRM to questions about your own system.

Competition Winners
We will draw the winner of our Stand Bingo, who will receive 10 hours of free Sugar professional services (worth £1,300), undertaken by enable.services. And the winner of our Amazon Echo Show. There will also be other competitions running throughout the day. Please note that if you're not at the event for the draw, we will award the prize to someone in attendance!

Drinks at The Cocktail Club
Our team will be heading over to the Cocktail Club, right next to the venue, for some post-event celebrations. Please join us if you can!
Explore our stands
SugarCRM
Configuration
Consultancy/Integrations
Be in to win an Amazon Echo Show and £1.3k worth of free professional services!
So, what do you get out of the event? Apart from a boat-full of Sugar knowledge and exclusive talks from SugarCRM themselves, we’re running multiple competitions and games where you can win everything from 10 hours of free professional services with enable to an Amazon Echo Show.

Secure your space now!
If multiple members of your team are attending, please have each person sign up separately (please do not sign up your name multiple times, this won’t be recorded as multiple submissions).
If for any reason you’re unable to attend, or if you have any questions, please email marketing@enable.services.
The location and getting there
- Canary Wharf (DLR, Jubilee, Elizabeth line) – 7-min walk
- Easily Accessible
- Catering Provided
- Hotels Nearby

FAQs
What time shall we arrive?
Feel free to arrive between 9:30am – 10:00am, as the first talk will commence at 10:00am.
Which hotels are nearby?
How do we get there from Liverpool Street?
From Liverpool Street, take the Elizabeth Line and exit the train at Canary Wharf. London Museum Docklands is around a 7-minute walk from the station.
Will food and drink be provided?
Our team will provide catered lunch for your team which will include a selection of fresh homemade sandwiches, root vegetable crisps, fresh fruit, freshly baked cake, soft drinks, still & sparkling water, as well as three servings of tea, coffee & biscuits throughout the day.
What happens if I sign up but can no longer attend?
We understand if something comes up and you’re unable to attend. If this is the case, email marketing@enable.services and let us know!
Will my company have a chance to ask specific questions and receive custom demos?
Yes! We’ve received many requests for custom demos. We’ll make sure there’s time for your team to ask questions and chat with our experts to get tailored advice.
Who will be at the event?
Apart from your team, enable.services’ Sugar team will be on-hand at the event as well as fellow SugarCRM and enable.services’ customers.
Is the venue wheelchair accessible?
Yes, London Museum Docklands has lifts on every floor and accessible facilities.