CRM for Logistics
Reduce costs, manage your supply chain and provide better customer service with a CRM for Transportation and Logistics companies. Book a free consultation with the experts at enable to find the solution your business needs.
Are you facing these challenges?
Lost leads and missed opportunities
Too much manual admin
Poor visibility of customers and sales
Key CRM features for logistics companies
Four ways a CRM can improve your logistics business
Manage your entire logistics operation from one CRM
Customers
Track customer accounts, contacts, enquiries, quotes, communications and sales activity in one place. Your team can quickly see the full history of the relationship and understand what each customer needs.
Suppliers
Keep supplier contacts, agreements, communications and important account information together, making it easier to manage supplier relationships and keep relevant teams informed.
Carriers & delivery partners
Manage carrier relationships, contacts and communications centrally, giving your team better visibility across the partners involved in delivering your services.
Prospects
Capture new enquiries, manage opportunities and track every interaction from the initial enquiry through to conversion. Automated follow-ups can also help make sure potential customers don't fall through the cracks.
enable.services
Expert consultancy for logistics companies
Every logistics business operates differently. From freight forwarding and transport to warehousing and distribution, your teams need a CRM that fits the way your business actually works.
Our CRM consultants take the time to understand your sales processes, customer relationships and operational challenges before building a solution around your business. Whether you’re managing a growing customer base or multiple teams and locations, we help you create a CRM that improves visibility, streamlines processes and supports long-term growth.
- 20+ years of CRM experience
- Long-term partnership
- Built around your needs
Award-winning CRM services
Helpdesk Support
Explore Logistics CRM Software
We partner with SugarAI, EspoCRM, and Halo, ensuring we can point our customers to the best CRM solution for their unique needs.
Need help finding a CRM solution for your Logistics business?
enable.services are CRM implementation experts and developers. We're here to help your logistics company find the right solution to manage every aspect of your business.
Frequently asked questions
What is a CRM for logistics companies?
A CRM for logistics companies is software that helps manage customer relationships, sales opportunities, enquiries, quotes and communications in one central system. It gives logistics teams better visibility of customers and helps ensure opportunities and follow-ups aren’t missed.
What are the benefits of CRM software for logistics companies?
CRM software can help logistics companies improve customer visibility, manage enquiries and quotes, track sales opportunities, automate repetitive tasks and identify opportunities for repeat business, upselling and cross-selling.
Can a CRM manage quotes for logistics companies?
Yes. CRM software can help teams track quotes from creation through to acceptance or rejection, while providing reminders for follow-ups and visibility of the overall quoting pipeline.
Can a CRM integrate with logistics and ERP systems?
Yes. A CRM can integrate with other business systems, such as ERP, accounting, ecommerce and operational platforms. This allows information to flow between systems and reduces the need for teams to manually enter the same data multiple times.
Is CRM software suitable for freight forwarding companies?
Yes. A CRM can help freight forwarders manage customer relationships, sales enquiries, opportunities, quotes and follow-ups, giving sales teams a clearer view of potential and existing business.