enable.services
SugarCRM Implementation
enable.services are award-winning SugarCRM implementation experts. We’ve worked with 72 different sectors, implementing successful systems for businesses around the UK.
Results-Driven Processes
Our implementation process was created to ensure a seamless transition to Sugar, with effective communication between enable and your stakeholders throughout.
1. Scoping and Discovery

Our implementation process always begins with our Discovery Workshop, which can be held remotely or on-site with our friendly team of experts. We’ll discuss your company’s unique processes, who will be using your system, and put together a statement of work document to outline the entire Sugar project.
2. System Configuration

Our development team will begin to construct your CRM system. We ensure to mirror the exact plans we drew up in the scoping and discovery phase, with our project managers keeping you updated at each stage. Once the system has been built, we test it thoroughly to make sure everything is working as it should.
3. Migration

If you’re moving from another system, our consultants follow a tried-and-true migration method to guarantee a smooth transition to Sugar. With data integrity and security as our top priorities, all data is backed up before any work is done. We work closely with our clients to ensure correct mapping to the new data structure, followed by a rigorous code review to prevent data loss.
4. Support and Training

Even after your Sugar system goes live, our work doesn’t stop there. We provide workshops to train different departments on the platform and offer support contracts to make sure you can access our expert support team any time you need.
We understand that your business is always evolving, so we’re always here to make any new changes or integrations on your system.

customer stories
Hear from our SugarCRM customers
We have implemented SugarCRM for hundreds of business across the UK. Hear what they have to say about enable.services.
SugarCRM Success Stories
Hear from in-house expert Joe
Your implementation shouldn't be set up for failure
With CRM implementation failure rates ranging from 30% to 70%—often due to poor planning and low user adoption—your business needs a reliable partner. Our in-house projects team oversees the entire implementation, from the initial stages through go-live.
- 20+ years experience implementing bespoke Sugar systems
- Open discussions regarding project progress and feedback
- Honest about capabilities and estimated timelines
Got a question?
Looking for a SugarCRM implementation partner? Or, maybe you just have a simple question. Let us know below!