definition
BPM (Business Process Management)
Business Process Management (BPM) is a way of organising, analysing, and improving how a business does its work so that tasks are more efficient, consistent, and aligned with company goals.
👉 Example: If a company notices that customer orders take too long to process, BPM helps redesign the steps—like automating approvals or tracking progress—so orders are completed faster and more accurately.
VIDEO EXAMPLE
Creating BPMs using SugarCRM
Thinking BPM might benefit your business but not sure which system can help you build the right automations and processes? SugarCRM is our go-to platform for custom automations. Join experts Joe and Nord as they walk you through BPM with Sugar.