VoIP × Salesforce

enableVoice and Salesforce Integration

Connect your phone calls and customer insights seamlessly with enableVoice inside your Salesforce platform.

Salesforce logo
laptop displaying salesforce call record
Key Features

Bring your calls and CRM data together

View your calls

Get a complete overview of your call within the call record, including call duration, direction, and summary.

screenshot of Salesforce report of calls per day

Report on key metrics

Effortlessly track your metrics and KPIs with enableVoice's reporting capabilities.

Identify key details

Identify key details and takeaways from your conversations with AI-powered call summaries.

screenshot of the Salesforce call notifier
screenshot of the Salesforce call notifier
Call Notifier

Manage all incoming and outgoing calls in Salesforce

Instantly see who’s calling with call pop-ups that automatically match incoming calls to your CRM records.

Get full visibility into the caller’s details and history so you can personalise every conversation and deliver a more informed, seamless customer experience.

screenshot of the Salesforce call record
AI Tools

Where Voice Meets Intelligence

Leverage enableVoice's powerful AI tools to gain instant insight into your call.

Call Sentiment Analysis

Harness AI-powered sentiment analysis to instantly identify positive, negative, mixed, and neutral emotions in every call so your team can respond in real time, defuse issues faster, personalise conversations, and consistently deliver better customer experiences.

Capture the essence of every phone conversation in seconds. Instantly identify key issues, next steps, actionable insights, and valuable coaching moments.

Save time, reduce errors, and eliminate manual data entry so your team can focus on what matters most: driving results and delivering better outcomes.

screenshot of the Salesforce call record
contact us

Book a Free Demo

Team member working on a computer