Relationship management

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A good-quality Customer Relationship Management (CRM) enables your marketing, sales, IT and services teams to cooperate across the whole client lifecycle for more meaningful, long-lasting experiences. Not only will you excel in nurturing the customer, but your relationships with individual colleagues, service users and suppliers will also grow.



Customer Relationship Management

Customer Relationship Management

Regardless of the size of your company, coordinating marketing campaigns, sales promotions, pipelines and trying to grasp your customer’s needs can eat away at your valuable time and be a bit of a juggle. How often do you find yourself searching for inaccessible often duplicated out of date spreadsheets? A first-rate CRM will help ease these woes and create freedom for you and your teams to do more, more efficiently with flair and ease.

Did you know

Companies expect to connect platforms and software with customer data to provide personalised experiences.

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Customer insights

Adopting a more customer-centric approach is crucial for higher acquisition and retention rates for your business. CRM software can offer you a 360-degree perspective of your customers, where you can view the most relevant customer insights and information, which in turn will help you target relevant content and resolve any customer matters swiftly. Imagine seeing your customer’s full journey at a click of a button, wherever you are in the world. Every call, discussion, email, transaction all documented in one place – giving you all the information to make the customer feel unique and provide them with tailored marketing, bespoke sales opportunities and all the support they deserve.

CRM underpins achievements

The team at enable.services are so supportive. Our CRM and marketing automation fully underpin everything (and more) that we need to achieve as a business.

Lisa Stead Shuttercraft
CRM underpins achievements
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Predictive analytics

CRM software will enable you to see predictive analytics; therefore, your future business decisions can be based on real-time data, and it’s all there for you to access quickly. The CRM software can scrutinise historical and current data, and you can set it to show on your dashboard, so it’s there and updated every day. Reporting is so much easier, accurate and less time-consuming this way.

Did you know

Data-driven decision making offers a real advantage to any business looking to learn from their failures and confidently stride toward success.

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Develop long-lasting relationships

Develop long-lasting relationships

Relationship management goes beyond CRM alone; seemingly small details can make a massive difference to not only the customer journey but also the connections between colleagues – developing these relationships deeper will make your team stronger. For instance, we have enable Meet, a secure, trustworthy cloud platform for audio and video conferencing, allowing you to connect wherever you are in the world. What works well alongside this is enable chat, this messaging tool helps speed up communication efficiently and is popular regardless of your company’s size – you’re able to file share, send instant messages and even fun GIFs. A good-quality call manager gives you the ability to record calls, store them in a logical, organised way within your CRM and listen from any of your chosen devices. We can offer you all these features (and more) to complement your way of working to aid your company’s strength and growth.

How CRM improves relationships
  • Stronger knowledge of customers
  • Segmentation
  • Increased customer retention
  • Forecasting your customer's needs
  • Speedier communication
  • Inbuilt GDPR
  • Create personal relationships
  • Access important information on the go
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Future strategies

If your company is going to succeed, you need to create a strategy for the future. For forward-thinking companies, relationship management is the core of that approach and with enable.services we can make that strategy a reality.

Did you know

CRM software is expected to reach more than £80 billion in revenue by 2025 and is now the biggest software market in the world.

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David Bushnell - CEO

David Bushnell - CEO

I started this company in 1994, things looked quite a bit different then, a smaller team and a focus on hardware solutions. As our customers' needs and the digital sector evolved, so did we, and to reflect our evolution, in 1997, we offered our first Customer Relationship Management (CRM) software. The rest is history, and now, we are one of the leading software partners for CRM in the UK and Nordics.


Find out more about David

Get started

We've got you covered for everything you'll need to get started. We will train you and the team so you can confidently use these solutions daily, and we'll implement your new shiny systems and apply the magic. You'll be ready to go and revolutionise the way your company works, for the better.