Automation

Customer relationship management

A typical starting point solution for business automation and a solid building block for your company’s firm foundations is a hyperefficient Customer Relationship Management (CRM) system. Visualise the capabilities of all those mundane, menial tasks being worked on for you (the ones associated with the software, not putting the bins out every Tuesday – sorry), imagine how much time that will save you and your teams, heavenly. It’s as simple as when you enter a new lead into your CRM, it will magically assign to a designated team member or area group, or automatically send the contact an email – perhaps a personalised introduction or welcome to make them feel special?

Send alerts or notify yourself to generate a task, or update specific fields with information. By using this process, it creates a better synergy between you and your loyal customers, also by removing some of the human element it narrows the margin for oversight, resulting in lowering the percentage for costly mistakes.

Marketing automation

We can also link your CRM to a marketing automation solution, creating further cohesion to your workflow. This application will allow you to be more strategic and selective with your marketing, by grouping your contacts in a predetermined way, yielding visibly improved results for your company. Connecting marketing automation with CRM helps create collaboration throughout the company, unify your marketing and sales departments and beyond, by creating automated communication between teams. We have software that can aid you in creating some fantastic landing pages with interactive forms, elegant email campaigns that can follow the map of your customer’s journey from the very beginning, through to automatically sending them their regular invoices efficiently, and on time.