The 2020 CRM Buyer's Guide

The 2020 CRM Buyer's Guide

The right CRM solution can help you deliver great results and long-lasting customer relationships. 

The 2020 CRM Buyer's Guide covers, (table of contents):

  • Note to Reader
  • CRM: The Competitive Differentiator 
  • Why Your Business Needs Great CRM
  • Demystifying CRM Technology
  • CRM Evaluation Checklist
  • A Blueprint for CRM Success
  • Success Metrics: A Checklist
  • Getting Started
  • CRM's Ideal State
  • The Future of CRM

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