"Thanks to monday.com, we are now able to budget our time and effort much more effectively, leading to increased operational efficiency." - Samyuktha Shivakumar, Operations Lead for Global Marketing at ToughtWorks
The challenge: Samyuktha and the Centre of Excellence (CoE) relied heavily on email communication to manage requests for services, from automation specialists to designers, that would support regional marketing teams around the world. Managing the entire CoE workflow through email was inefficient, overwhelming, and time-consuming.
The solution: Now that the entire marketing department has shifted from email communication to collaborating in monday.com, the CoE operates at maximum efficiency to support multiple campaigns. Communication between teams happens in one organised place, and team leads have full visibility into all processes, making it easier for them to plan ahead better.
The impact monday.com has had...
- 73% improvement on their global team collaboration
- 62% improvement marketing assets and approvals
- 55% reduction on email communication
- 41% reduction on conference calls
Office: HQ in Chicago, USA
Industry: Information technology and services