Are you looking for a Telephone System that integrates with Sugar?
Integrate EnableVoIP with SugarCRM to enable users to benefit from features such as automatic popup display for all inbound and outbound calls. Automatic call logging linked to the contact file and account, click to dial and much, much more.
Essentially, the Sugar and EnableVoIP integration will provide users with the context and information they need.
When you integrate the two, your Sugar can produce a screen pop with all relevant customer information as soon as a call comes in. This allows users to focus on the call instead of looking everything up. Integrating VoIP and CRM is one of the easiest ways to boost your employees efficiency with little effort.
Link your calls to open cases/issues, or even closed cases/issues without users ever having to swap between different applications. The benefits of integrating your Sugar and VoIP can be summed up with two major takeaways:
- Free up employees time with quicker calls and simpler tools
- Arm employees with the necessary information to best serve a caller without any extra work on their end
Beyond that, employees can also provide activity logging and call logging directly through their handsets, headsets or mobile apps. This means employees everywhere can access information such as received, missed or answered calls; inbound or outbound calls; or customer call history.
Cutting the Cost
Create your VoIP Proposal Now
Simple Sugar Click to Dial
Call Popup draw directly inside Sugar
Update your Sugar call notes quickly
Sugar Auto Call Logging
Call Recording inside Sugar
Sugar Reports give you the information at your finger tips
All tyes of reports can be displayed to Sugar dashboards
Compare users and call statistics