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At enable.services, our goal is to ensure that you’re buying a CRM platform that’s right for you and your business – and with over 18 years’ experience, our team of experts knows exactly what to look for.
We understand that choosing the right CRM solution can be a daunting process. That’s why our professional consultancy service will enable you to recognise the positives and negatives of different software solutions available on the market.
Most CRM consultancy is paid for, but we pride ourselves on giving the first hour for free so we can get to know you and your business. This also means there’s no obligation, so after your one-hour session with us, whether you need more time or you want to go full steam ahead with a software solution of your choice, we’ll support you.
What is Sugar?
In 2004, we partnered with award winning Customer Relationship Management platform, SugarCRM – a modern, robust, AI-driven cloud platform that delivers high-definition customer experience. With Sugar, you’ll learn more about your customers, who they are and what entices them to purchase.
With Sugar you’ll be able to make data-driven decisions with analytical tools that show you what works, what doesn’t, and how to replicate your wins. This platform will also help to improve efficiency and communication across different departments in your business.
A guide to finding your next CRM software
Our team of CRM specialists have a wealth of knowledge and experience when it comes to choosing the right CRM solutions for our clients.
Focusing on your business’ goals and aspirations, we’ll take the time to understand where your company is going and how a CRM platform can complement your processes to achieve the right results.
After selecting your new CRM software, we’ll see you through the entire process – from implementation to onboarding and training.
Switching to a new CRM solution
If you aren’t satisfied with your current CRM software, or feel that it doesn’t meet your business’ needs and requirements, then we’re here to help you make the switch.
We understand that the prospect of migrating all your data from one system to another can seem like a mighty task – and that’s before we even consider the training that will be needed for your team. However, with help from enable.services and our CRM consultants, we’ll do all the hard work for you.
With our in-house technical team of developers, project managers and support personnel, we are well equipped to help you manage – and conquer – every step of this process.
Developing your CRM strategy
During our consultation, we’ll demonstrate how your CRM strategy can benefit every department within your company.
By establishing your business goals, identifying your customer personas and formulating buyer journeys, we’ll set you up with a strategy that is future proof for your business and, if managed correctly, will strengthen the way your sales, marketing and customer service teams collaborate.
Once you’re fully invested in your new CRM solution, we’ll continue to work alongside you and your team to develop your strategy and enhance your system.
Why choose enable.services for your CRM solutions?
Here at enable.services, our expert team has been trusted by some of the UK’s leading brands – including Shuttercraft, Zog Energy and Landor – to provide exceptional CRM solutions. And whether you’re a team of ten or an agency of 250 employees, we’ll help and support you with all your operational and service needs.
With our team based on the outskirts of London, we take pride in being a UK partner for a range of leading customer relationship management solutions and support platforms – including Sugar.
Our infrastructure team ensures that your data is kept in a fully GDPR compliant and ISO certified centre. We also have secure Tier 3 data centres, which are backed up four times a day to provide secure and reliable UK hosting.
Contact us today to learn more about our consultancy sessions.
