Save an enormous amount of time
You may have heard the terminology, ‘360-degree view’ of a customer, donor or volunteer. We can assist create this more holistic approach that will evolve your business in so many ways. Customer Relationship Management (CRM) is one we can use, the successes achieved with CRM and enable.services are astounding. Not only can you save an enormous amount of time, you can make the customer feel special and not just another number, but a human you care about. It’s the little things, like personalising correspondence with them and the larger things like delivering exceptional customer service, every time. This customer-centric approach is at the heart of many successful businesses and non-profit organisations, and it makes sense to value and build trust with these people who support you. Cultivating meaningful relationships – when customer service is delivered well, customer retention percentages increase.