Leading Research Firm Determines monday.com to be a “Strong Performer” In Collaborative Work Management Tools for The Enterprise, Q4 2018 Report
Study cites monday.com’s customer-based usability and excellent support
TEL AVIV, ISRAEL (PRWEB) NOVEMBER 15, 2018
monday.com, the team management tool connecting people to workplace processes, was determined to be a strong performer in the Collaborative Work Management (CWM) market in the esteemed report, The Forrester Wave™: Collaborative Work Management Tools for The Enterprise, Q4 2018. In the report, monday.com was evaluated along with nine other CMW vendors, all of whom disclosed at least $30 million in annual recurring revenue. Forrester determined that the Collaborative Work Management market is poised for continued innovation and evaluated the vendors on a 0-5 ranking scale against 34 criteria, that were assessed under three buckets; Current Offering, Strategy, and Market Presence.
monday.com received the highest possible score of 5.00 on the criteria of go-to-market strategy, cost, and customer satisfaction, giving them the highest score in the Strategy bucket. Forrester also recognised monday.com on its evolving product that places the customer at the centre of the experience. They also stated the company offers excellent customer support and user community. Customer feedback in the report showed that monday.com actively partners with its customers to develop its road map, optimising the product and continued customer usability.
“Our product trajectory has always and will continue to be customer driven,” says Yoni Osherov, Head of Sales at monday.com. “We’re thrilled that Forrester recognised us in the CWM space, especially as we believe our emphasis on our customers will keep building us as industry leaders. In 2018 we've invested in strengthening our monitoring and API capabilities, while streamlining integration and automation functionalities. In the coming year we will continue to expand our platform, while maintaining monday.com as a solution our customers love to use.”
In its Vendor Profile, the report states that, “monday.com excels at work management, delivering highly flexible planning and tracking capabilities that enable users to create and link activities through nesting and tagging. The vendor offers excellent customer support and user community...monday.com is well-suited to cross-functional product teams that have to support different approaches yet require robust collaboration.”
monday.com provides a fundamentally different way for teams to work together. The product structure is adaptable to the needs of two or more people working together, for vastly complex workplace operations of thousands, spanning different departments and time zones. Customisable to any team's work process, monday.com has widespread appeal across over 200 business verticals. Active paying companies include Carlsberg Group, Discovery Channel, McDonalds, and WeWork, among over 45,000 others.
monday.com is a team management platform designed to connect people to processes while creating an environment of transparency in business. As a web-based SaaS company, monday.com facilitates a more efficient and intuitive way to manage teams and entire operations. monday.com has raised $84.1 million to date and investors include Stripes Group, Insight Venture Partners, Entrée Capital, and Genesis Partners. With offices in Tel Aviv and New York, the tool is fully customisable to suit any business vertical and currently has over 45,000 paying companies around the world, from over 140 countries.