As a leader, it is essential to know that all of your employees are accountable for their work, behaviour and decisions.
What is accountability?
Accountability is about being able to take ownership over a task or a project, knowing that you need to get the job done because there may be other people who are relying on you. It also involves taking accountability for the results and the outcomes of your work so that you can reflect on what's gone well and what hasn't.
Why should a leader ensure that their employees are accountable?
If you want to run an efficient and accurate workplace then your employees need to be accountable for their workloads. If they aren't held accountable things can become messy, it can lead to rushed work, missed deadlines and human errors.
As a leader, how do you implement accountability?
Lead by example
This is the most important part of implementing accountability within your workplace. If you can't be accountable yourself, how do you expect your employees to be accountable? As a Manager or Director, it is your job to build this culture within your team and make sure that everyone is happy with the tasks that they're working on. Ensure that you're getting things done too and that you're not just delegating because this can make people feel like they're the only ones having to be accountable.
Set specific goals
Giving your employees goals within their set tasks can help them to understand what outcome you are wanting to achieve. You'd benefit from using a collaboration tool to set out all of the goals so that everything is clear and broken up into stages. Within these stages, you could go into what's of high priority and what's of low priority to help your employees focus on what's important first. Also, consider writing personal goals for individual people because this will help improve their skills and therefore, make them more accountable in the future.
Build trust with your employees and make them feel part of an accountable team, emphasising that everyone's efforts matter. When a problem arises, as a leader, you need to be the first person that can help your employees and offer a solution whilst allowing them to stay accountable. A team that has employees who all trust each other tend to work a lot closer and more happily in the long run.
Add value to everything
You can add value by making sure that you allow your employees to talk about their ideas and have an opinion. If you have an idea, it's always good to explain to your team why you want the project to go ahead, what's the reason and what effects will it have? This adds value to their learning and understanding. Adding value usually results in higher levels of accountability and more commitment to tasks.
To manage your employees' accountability and goals within the workplace I'd recommend implementing a project management tool to help you do so. We offer a super exciting platform, here at enable.services, which allows you to get the work done efficiently and successfully, whilst holding individuals accountable for their specific projects.
Try it for yourself...